Shipping policy
Shipping Policy
Thank you for shopping with Kambora. Please review the details below regarding order processing and shipping.
Order Processing Time
All orders are processed within 2–4 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.
Shipping Time
Once your order ships, estimated delivery is 7–20 business days, depending on your location. Shipping times can vary due to customs processing, carrier delays, or high demand periods (e.g., holidays).
| Region | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| Australia | 7–15 business days |
| United Kingdom | 8–18 business days |
| Rest of World | 10–20 business days |
(Adjust these based on your actual supplier's shipping data — I've used typical dropship ranges as a placeholder.)
Shipping Costs
Free Shipping on all Orders over $50
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–72 hours for tracking information to update after you receive it.
Customs, Duties & Taxes
For international orders, your order may be subject to import duties and taxes imposed by your country's customs department. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information.
Delayed or Lost Shipments
If your order hasn't arrived within the estimated delivery window, please contact us at Kamborasupport@gmail.com and we'll look into it right away. If a package is confirmed lost in transit, we'll offer a replacement or a full refund.
Incorrect Shipping Address
Please double-check your shipping address at checkout. Kambora is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible at Kamborasupport@gmail.com — we'll do our best to update it before the order ships.
Multiple Items
If you order multiple items, they may ship separately and arrive in different packages or at different times, depending on availability.
Questions?
Reach out to us anytime at Kamborasupport@gmail.com.